Legal Agreement

Terms of Service

These terms govern your use of Kloudboy's high-performance hosting services. By using our platform, you agree to these rules.

Last updated: January 15, 2024

Human-Readable Summary

We provide hosting services. You agree not to host illegal content or abuse our servers. We offer a 99.9% uptime guarantee and a 30-day money-back guarantee. If you break the rules, we may ban you.

Account & Acceptable Use

1. Account Registration

To use Kloudboy, you must:

  • Be at least 18 years old.
  • Provide accurate contact and billing information.
  • Maintain the security of your password and API keys.

2. Prohibited Activities

You may NOT use our services for:

Spamming / Phishing
Malware Hosting
Cryptomining
Illegal Adult Content
Copyright Infringement
DDoS Attacks

Payments, Refunds & SLA

3. Payment Terms

Services are billed in advance (monthly or annually). Invoices are generated 7 days before the due date. Failure to pay within 7 days of the due date may result in service suspension.

4. 30-Day Money-Back Guarantee

New customers are eligible for a full refund within the first 30 days. This excludes Domain Registration fees and dedicated server setup fees, which are non-refundable.

5. Service Level Agreement (SLA)

99.9% Uptime Guarantee

If we dip below 99.9% in a given month, you are eligible for service credits (10% to 50% of monthly fee depending on downtime).

Legal & Liability

6. Limitation of Liability

Kloudboy is not liable for any indirect, incidental, or consequential damages (including lost profits or data). Our total liability is limited to the amount you paid us in the 12 months preceding the claim.

7. Termination

We reserve the right to terminate accounts that violate these terms immediately. You may cancel your service at any time via the dashboard. Upon termination, data is retained for 30 days before permanent deletion.

8. Governing Law

These terms are governed by the laws of Kerala, India. Any disputes shall be resolved through binding arbitration in Ponnani, Kerala.

Legal Contact

Questions about our Terms?

Email Legal Team legal@kloudboy.com
Registered Office Ponnani, Kerala, India